• Strategic Planning Assumptions


    • By 2023, the number of remote workers will have doubled to over two-thirds of digital workers, shifting buyer requirements to demand work-anywhere capabilities.
    • By 2024, 75% of enterprise users will not use a deskphone, up from 30% in 2020.
    • By 2022, 15% of organizations will rely solely on cloud office suites (Microsoft Office 365 and Google Workspace) for their business communication needs, including telephony — a significant increase from 2% in 2019.

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