Introduction


It was the question on the minds of many throughout the early months of the pandemic that affected every aspect of daily life. 
But now, we know the answer: Preparation was impossible. How individuals, leaders, and companies respond to the unprecedented is the true indication of success. 
And success for many wasn’t about profit margins or the bottom line – not in 2020. This was the year of assessment, of pivoting, and of survival. It was about building connections and supporting each other on a personal level, albeit virtually. 
Though predicting the future is futile and predictions are transient in nature, companies can find value in taking a macro-level look at the landscape of business growth, hiring, team building, and management. We are all connected in one global community, working collectively to adapt from day to day.





















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