3 Actions Health Systems Should Take Now to Bolster Telehealth 

In the quest to roll out telehealth initiatives to meet the needs of patients during the pandemic, many health systems rapidly launched solutions. There is nearly universal agreement that 2020 catapulted virtual care several years beyond strategic timelines. 

While many health systems are looking into the future to determine how to continue acceleration of virtual care, experts say it is also essential to hit the pause button. To ensure long-term success, organizations should assess whether they are delivering the best experience, determine how telehealth fits into the overall care delivery model, and examine the role trust plays in their endeavors.