7 Tips to Help Drive Revenue Through SMS Support

The Problem

Email -

With an average response time of 12 hrs 10 min, you’ll miss impulse buyers who account for 40% of ecommerce purchases.

Live Chat -

Shoppers view this channel as similar to being in-store. If they aren’t receiving a reply within 30 seconds, frustration can set in.

Self-managed SMS

Without a large in-house CS team to handle all of your replies, this can quickly become untenable as a solution.

First Name

Last Name

Job Title

Email

In which industry do you work?

Company Name

Address

City

State

Postal Code

Country

Phone

How many people are employed by your entire organization?

Company Revenue

How many monthly unique visitors does your site have?
Less than 1,000 1,000 - 5,000 5,000 - 10,000 10,000 - 50,000 More than 50,000

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