There was a time (in working memory for many of us) when a
team, or even a whole company, all poured coffee in the same
breakroom, parked in the same parking lot, spoke the same first
language, and maybe even sent their kids to the same schools.
They were also the days of typewriters, carbon paper, and
For new managers who are building or inheriting teams in
today’s turbo-charged, digitally-enabled business environment,
things are far more complicated than they were thirty years
ago. They are also far more interesting, far more productive, and
far more creative. But that doesn’t make managing a modern
global team easy. Far from it. Yet with the challenges come
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