Introduction


Leaders need to build an environment that employees can thrive in, but they must do so against an increasingly challenging backdrop, driven by over 18 months of uncertainty and upheaval. 
In order to succeed, not only do they need to create a compelling employee experience, they must also be able to quickly identify and address any areas where additional improvements need to be made. Doing so will enable swift and decisive action to be taken before seemingly small issues start to have a major impact on overall business performance.



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