Artificial Intelligence for IT Operations (AIOps) is the use of artificial intelligence (AI) to manage the digital complexity of modern organizations. Modern IT complexity comes from
» Data volume, variety, and speed of ingestion
» Cloud and on-premises architectures » Virtualized and cloud-native applications » Containers and serverless computing This complexity is further compounded because of siloed monitoring tools and the never ending stream of events being directed at the operations teams in different formats. AIOps represents a set of capabilities that helps you sort through this complexity, automate the analysis of symptoms, and expedite the decision-making process to remediate a problem in your infrastructure, applications, and services. AIOps can suggest certain tasks to automate by learning patterns from past remediation actions, further improving your operations team’s effectiveness. AIOps becomes the necessary helper working for you in the background. AIOps lets you remain in control of your operations, regardless of complexity. Using AIOps directly translates into customer satisfaction and increased revenue.
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