BCG report: The Rise of Digital Banking in Southeast Asia

EXECUTIVE SUMMARY

Digital banking adoption is growing across Southeast Asia, driven by evolving customer expectations and enhanced digital penetration. The COVID-19 pandemic has accelerated this trend, as enforced digital transitions have embedded a more immediate impetus for change.

These drivers will see Southeast Asia’s digital banking opportunity expanding significantly in coming years, reflecting a trend which has seen over 200 new digital banks established globally over the last decade. Since 2015, the number of digital banks has grown by 190%, supported by significant investment and positively evolving regulation.

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