Introduction


A crisis can take us from calm to chaos in seconds. Whether you're scanning the headlines from home or the corner office, you'll experience the same textbook feelings-stress, anxiety and confusion - that tend to take hold with every critical event that hits.

And they hit often. The first half of 2020 alone saw a laundry list of major crises and critical events, including a global health pandemic, a downtown Beirut chemical explosion, wildfires, hurricanes, Twitter hacks and protests and riots worldwide. If there were ever a need for organizations and government agencies to bring more control to chaos, this is it.























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