• Hospitals and healthcare organizations are increasingly investing in clinical communication & collaboration solutions/platforms (CC&C) to enhance care team coordination, expedite care delivery, increase patient safety and satisfaction, improve outcomes, and reduce cost. 
  • In a recently released study, Trends in Clinical Communications & Collaboration (Malkary, 2021), Spyglass Consulting Group confirmed that 73% of healthcare organizations surveyed have made CC&C adoption an investment priority for 2021 and beyond (p. 10). 
  • CC&C solutions leverage the basic capabilities of a secure text messaging application, but deliver them under a single, unified platform that’s integrated with hospital systems like the EHR, nurse call, physiological monitors, smart beds, and lab. This allows automated alarm & alert notifications, role-based messaging, voice calls, and scheduling notifications to be securely routed to the appropriate individuals in real time.

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