The modern digital economy offers exciting
opportunities for companies prepared to
capitalize effectively. Customers today are
demanding more compelling experiences—
more innovative and customer-centric, and
higher quality—and the ability to meet these
expectations can be a powerful competitive
differentiator. These requirements also
support adopting DevOps processes,
accelerating the continuous integration/
continuous delivery (CI/CD) pipeline; and
increasing service quality through more
effective IT service management and IT
operations management (ITSM and ITOM).
With markets moving quickly, IT must be
able to meet these goals with digital speed
and agility—without increasing risk.
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