Introduction


From remote work and job reassignments to furloughed employees now re-entering the workforce, how we live and work has changed dramatically. So much uncertainty has magnified the need for employers to inspire trust and connect with employees on a deeper level – with empathy, compassion, and authenticity. 
Companies with strong and enduring cultures have taken immediate action to support employees. And as a result, the global crisis has brought HR and experience leaders closer and more connected to their people than ever before. 
With a better understanding of what matters most to employees, organizations can operate effectively in this rapidly changing environment while thoughtfully reimagining the workplace of tomorrow. From aligning people to purpose and driving meaningful work, to reducing friction and fostering a culture that’s safe, inclusive and flexible, employees have a lot to say and expect to be heard.




















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