Ransomware attacks continue to grow in their frequency, severity, sophistication, and costs to
organizations. Already a highly imminent threat to address, ransomware has been exacerbated in its
severity by the COVID-19 pandemic. Cybercriminals are seeking to capitalize on new security
vulnerabilities resulting from the shift to remote working, as well as the global need for information and
treatment (e.g., launching coronavirus-related phishing attacks and targeting healthcare and medical
Against this backdrop, organizations increasingly understand that it is not a matter of “if” they will
experience a ransomware attack, but “when.” An effective data backup and recovery strategy is crucial
to deterring hackers from planting ransomware, avoiding having to pay ransoms, and to avoiding data
loss and lengthy downtime (resulting in expensive costs, including governmental fines and a loss of
credibility, on top of ransom fees that may have been paid). This is especially true as ransomware
variants have evolved to focus on infiltrating the backup environment. Effective data protection also
determines how quickly an organization can get back up and running again following a ransomware
attack. Even if a customer chooses to pay the ransom, typically they are simply dumped a text file with
encryption keys that each have to be manually typed into various system consoles until they are
unlocked, without copy and paste functionality. This is a laborious and time-consuming process.
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