EVERYTHING YOU NEED TO KNOW ABOUT HEALTH CLOUD

IF YOU ARE A HEALTHCARE ORGANIZATION ALREADY USING SALESFORCE

you no doubt recognize the value and benefits that Salesforce has brought to your organization. And now, you want to unlock this same value with Health Cloud. Salesforce Health Cloud is a platform designed to manage one-on-one relationships among patients and members of healthcare and life sciences organizations. With Health Cloud, you’re getting access to the same powerful capabilities that, according to independent IDC research, have made Salesforce the world’s number-one CRM platform.

Health Cloud is not an entirely new, one-off Salesforce product. Health Cloud was built on Salesforce’s popular Service Cloud, which means that all of the customer service and support capabilities available through Service Cloud have been extended to Health Cloud as well. As you look to implement Health Cloud in your organization successfully, it’s important to understand the relationships between Health Cloud and the rest of your Salesforce ecosystem.