As organizations accelerate their digital transformation, the traditional roles of information
technology asset management (ITAM) and software asset management (SAM) are under
pressure. Many ITAM and SAM practices continue to be largely focused on audits and
compliance. But as cloud and SaaS become increasingly larger parts of technology spend,
it’s important for ITAM teams to reimagine their roles in order to remain relevant. They must
evolve and expand beyond compliance and ensure they’re aligned to strategic IT initiatives
across complex hybrid IT environments. The Flexera 2021 State of ITAM Report reveals the
current maturity of ITAM teams and the value they’re delivering to their organizations.
It also provides a view of the future of ITAM and how organizations plan to evolve in order
to serve the needs of the digital enterprise. Leveraging this data can help IT professionals
benchmark their own IT asset management practices and plot a course to align with the
strategic needs of the IT team.
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