Forrester Wave™: Digital Process Automation Software, Q4 2021

"In our 23-criterion evaluation of digital process automation (DPA) providers, we identified the 14 most significant ones — AgilePoint, Appian, Axon Ivy, Bizagi, Bonitasoft, Hyland, IBM, Kofax, Microsoft, Newgen Software, Nintex, OpenText, Pegasystems (Pega), and ServiceNow — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development professionals select the right one for their
needs."In its Q4 2021 Forrester Wave report, Forrester named IBM a leader in digital process automation, offering its
highest ranking in all 3 evaluation categories: the vendor’s current offering, strategy and market presence.

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