The second article of the “Future of the Security Operations Center (SOC)”
series discusses what is arguably the most important component of a
SOC—its people. Geared towards cyber security practitioners, including
those who are just beginning their journey in security operations, as well
as SOC leaders who are wrestling with finding the desired balance between
outsourcing and insourcing their operations, this article conceptualizes the
problems and reimagines solutions for the people side of your SOC.
This is a new phase of the digital revolution where network edges are
extended to a point of entanglement with the physical world, expanding
hybrid and an increasingly multi-cloud core—all of which necessitates a
rethinking of the SOC workforce model. What are the most effective ways
to maximize the time (the most precious of commodities) spent by the
SOC workforce into measurable security outcomes of the organizations
they serve? Can the tiered SOC model be evolved and adjusted enough to
respond to the demands of today or is the time ripe for a new paradigm?
