This eBook takes you through the digital transformation of five leading brands: SAP SuccessFactors, Experian, Group Health (Kaiser Permanente Washington), Al Jazeera Media Network, and Royal Bank of Scotland. 
Each company has a section in the eBook. The sections detail the vision the companies had, the challenges they faced with their legacy ITSM, why they switched to ServiceNow solutions, and the numerous benefits they realized following the switch. 

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