How Big Brothers Big Sisters adapted seamlessly to online training
Since 1904, Big Brothers Big Sisters of America has been helping America’s youth realize their potential through meaningful relationships with volunteer adult mentors. At Big Brothers Big Sisters (BBBS), training is at the heart of its operations. Program staff and adult volunteers must learn how to build strong, safe connections with diverse young people. And the nonprofit’s federated model — with a national office and more than 240 affiliate agencies across the U.S. — required an agile platform. Previously, each independent agency had to go through the national office for training, a major bottleneck, leading many agencies to give up on pursuing expanded learning opportunities. With Cornerstone’s LMS, the organization empowered individual agencies (and administrators) to directly manage their employees’ learning experience, participate in national learning opportunities, and develop, upload, and share local content.
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