Executive Summary

In just a few short months, a global pandemic has disrupted the way we work and live. Decision makers at organizations are being forced to rethink how they empower their remote workforce and continue to serve customers. This disruption is causing an acceleration in adoption of digital collaboration and productivity technologies, bringing digital document solutions with capabilities including file sharing, e-signatures, and cloud storage to the forefront.

How can these solutions support an agile workplace during a crisis? And how can they facilitate recovery? What are the implications for companies with minimal digital document processes?

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