HR metrics reveal how well you are managing your people. Small businesses can rev up growth by tracking metrics and using them to make better decisions.Using a scientific process to make business decisions is a best practice used by successful companies. HR metrics reveal trends on a granular level. They show you what changes to make in how you manage employees.
There are potentially serious consequences: · Employees can commit hours theft without detection· · Customers receive poor service because too few employees are scheduled · Employee paychecks are inaccurate because of undetected missed punches · You don’t know if your training programs are worth the cost · You don’t know if your employees are using their benefits · You underbid jobs because you don’t know how many labor hours they will require
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