Since the 1970s, technology has been changing nearly every aspect of
large organizations. At first, it enabled employees to do their job more
efficiently, but technology quickly evolved to become an essential
collaboration tool and way of engaging with the organization globally.
But why is digitalization at scale so important for today’s enterprises?
For one, companies are finding that leveraging new digital technologies
can dramatically reduce costs while increasing organizational agility.
Moreover, digital transformation has the potential to improve the customer
experience—and, as you know, consumers’ expectations keep rising.
