The retail sector has undergone dramatic changes
in 2020. The shift to digital has accelerated, with
many organizations speeding up their digital
transformation journey. As we move into a postCOVID-19 operating environment, we have seen
some retail businesses survive and thrive while
others are still struggling.
To understand the current state of retail digital
transformation, Google Cloud commissioned
IDC Retail Insights to conduct research into
Asia/Pacific’s retail digital pulse and develop a
Google Cloud Retail Digital Index.
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