IDC: The Business Value of IBM AI-Powered Automation Solutions

IDC conducted research that explored the value and benefits for organisations of using IBM AI-Powered Automation Solutions to support their ongoing business process and transformation efforts. This array of solutions relies on an integrated cloud-agnostic platform for business and IT automation that embraces unstructured data using machine intelligence. The project included seven interviews with organisations that were using the IBM solution set and that had in-depth experience with or knowledge about its benefits and costs.

What's the real business value of AI-powered automation, and what are the challenges and opportunities? Read the IDC report.

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