• Low levels of engagement cause damage across the board – results, satisfaction, and most markedly, dropout rates. Student drop-out is creeping up across North America with college dropout rates averaging 40% for undergraduate students, and up to 50% for public universities. This has a severe impact on an institution’s bottom line. A study by Stanford revealed a student who leaves before graduating can cost an institution up to $40,000. 
  • Amid the Covid-19 pandemic, maintaining high levels of student engagement appeared to be a losing battle for many institutions. Spring break 2020 heralded the most sudden of changes in the span of a few days, putting an end to traditional face-to-face tutoring and in-person events and activities, and heralding remote synchronous and asynchronous digital teaching and learning experiences. This undoubtedly made student engagement a challenge.

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