At the same time, they must cope with rapid operational and policy
changes such as responding to external issues or the need to
comply with stringent security and compliance requirements. Many
public sector organizations have accelerated the adoption of new
approaches to service delivery, completing change programs in
weeks or months, instead of years.
Add to this the overarching requirement to make effective, proper
and ethical use of huge amounts of public money and data, and the
demands are significant.
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