People are used to working with familiar point solutions—storing documents on local hard drives, collaborating via e-mail and chat, using legacy file sharing platforms to send documents, and meeting via conference calls or in person. Thus, they may resist changes in software tools, even if those changes could make them happier and more productive in the long run. In addition, executives may resist deploying new solutions if they’re afraid those solutions will hamper long-standing business processes or hurt the bottom line.
This resistance is in spite of the fact that independent research shows that cloud-based solutions improve security, device management, and users’ ability to collaborate quickly on shared documents, thereby improving business agility and competitiveness. (For more detail about this research, see the Why change? section below.)
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