Executive Summary

  • Artificial intelligence for IT Operations, or AIOps, is a paradigm shift that allows machines to solve IT issues without requiring human assistance. It is a multi-layered technology that enhances the operations of IT by using machine learning and analytics to analyze big data sets obtained via different tools. This allows the solution to quickly detect and react to IT issues. 
  • How can organizations benefit from AIOps? AIOps not only helps address complex IT challenges, it also helps you manage the exponential growth of data. AIOps automates the entire operations process across hybrid environments and builds an accurate inventory of CIs to be managed. It applies AI and machine learning to detect patterns and reduce noise, saving time, labor, and lowering MTTR. 

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