Playbook: Building agile teams

Introduction

Times of uncertainty are a huge risk to any business, but deskless and frontline industries like retail, foodservice, hospitality, manufacturing, and others have a unique set of challenges. New protocols and ever-changing safety measures are frustrating workers. Sudden closures and reopenings are devastating morale and retention. Unprecedented consumer behaviors are impacting sales and profitability across various industries. Never before has it been more crucial for organizations to stay agile and adaptive to the changing world.

Your workforce is a critical part of that process. But to lift your organization up through times of uncertainty, your workforce needs leadership. And, unfortunately, it might not be getting it.