• Managing a company’s tax responsibility has always been complex — even before it was common for brick and mortar retailers to have an e-commerce channel. But as e-commerce has grown, consistently capturing double-digit consumer penetration over the past decade,1 retailers have had to adapt, respond and plan for new layers of complexity within their tax reporting structures. 

  •  As countless new ways to serve customers have emerged, retailers have pivoted and re-strategized their channels only to discover these changes have created an informal double tax on their online retail channel — the actual taxes they pay and the added costs of compliance to navigate the uncertainty of e-commerce taxes. 

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