Ready for Anything: 3 Ways Tax Automation Prepares Retailers for New World of E-commerce

Introduction

Managing a company’s tax responsibility has always been complex — even before it was common for brick and mortar retailers to have an e-commerce channel. But as e-commerce has grown, consistently capturing double-digit consumer penetration over the past decade,1 retailers have had to adapt, respond and plan for new layers of complexity within their tax reporting structures.

As countless new ways to serve customers have emerged, retailers have pivoted and re-strategized their channels only to discover these changes have created an informal double tax on their online retail channel — the actual taxes they pay and the added costs of compliance to navigate the uncertainty of e-commerce taxes.

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