Remote Moderated 101

Introduction

Between both of us authors, we have been in the research, design and user-experience fields for over 30 years. We have collectively conducted hundreds of studies with a wide range of different research methods - everything from qualitative to quantitative testing, and loads of both moderated and unmoderated studies.
As researchers, as designers, as people who are working on user experiences, we all understand the value of user-centered design. We know that we need to understand and analyze customer behaviors as well as user attitudes and perceptions and that there are a myriad of ways to get there.

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