Executive Summary

Microsoft Teams is rapidly gaining market share thanks to its ability to integrate workflows and collaboration, and to integrate with the Microsoft Office 365 ecosystem. Those adopting Teams also gain access to Microsoft’s AI and application capabilities to improve productivity, reduce costs, and increase revenue.

Successfully implementing Teams correctly requires a programmatic approach that includes assessment of goals and needs, gap analysis, and a structured transition strategy that minimizes risk and ensures adequate on-going management. Partners can bring unique value to the table in the form of expertise in assessment, implementation, and transition management, workflow optimizations, and familiarity with emerging Microsoft capabilities.

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