• The expansion of hybrid cloud adoption brings with it many business benefits, not the least of which includes superior customer experience (CX) and better business outcomes. 
• However, there’s another side to the hybrid cloud coin: Organizations on the journey to cloud are dealing with considerable complexity and risk. Those issues prove particularly problematic in the face of unplanned outages—a reality that nearly all organizations must battle. 
• Resiliency has emerged as a critical business value enabler to assist clients in the evolution of their IT strategy. Everything from increased productivity and improved CX to identifying lost business opportunities and ensuring compliance is in play.