Improper certificate management has significant business-wide impacts on organization, resulting in system downtime and outages. The inability of a user to access a website due to a certificate issue is the most common symptom, with the prognosis being disappointed customers and lost business. 

Statistically, certificate expiry is the most common issue that businesses grapple with. Manual PKI management is a prime contributor to these problems, and does not permit administrators to deal with unknown certificates outside their purview. Furthermore, there is no mechanism for renewal, revocation, or provisioning, leaving these processes vulnerable to manual error and negligence.