Introduction


As organizations prepare to face the future with a mixture of anxiety and hope, the contours of the new world of work are coming into sharp relief. We all know the old ways of working are gone, but what does that really mean for the way C-suite leaders think about supporting, equipping, and engaging workers across the enterprise? 
To find out, we conducted our annual survey on over 3,000 employees at large enterprise companies in North America and Europe — gathering insights on a range of topics from health and safety to business continuity, productivity, and the future of work. 
Conducted in September 2020, this survey paints a picture of worker perceptions at a significant moment — after the first wave of the pandemic has passed, how are workers really feeling about their organization’s responses and prospects? As vaccines are rolled out while COVID-19 continues to rage, how can organizations ensure they’re supporting workers in the midst of complexity and uncertainty?


















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