In this guide, we will be talking a lot about Salesforce reference
data. We want to take a moment to explain what this term
Reference data, sometimes called configuration data, “define
the set of permissible values to be used by other data fields. In
FSL, reference data include Address, Location, Map Polygon,
Operating Hours, Product Required (Work Type), Resource
Reference, Scheduling Policy, Scheduling Policy Objective,
Scheduling Policy Work Rule, Service Crew, Service Crew
Member, Service Objective, Service Resource, Service
Resource Skills, Service Territory, Service Territory Location,
Service Territory Member, Skill, Skill Requirement, Time Slot,
User, User Territory, Work Rule, and Work Type.
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