AI-powered Automation improves business performance by making all information-centric jobs more productive. With a good Automation strategy and implementations you can:
Automate business operations to achieve better performance Automate IT and networks to deliver actionable insights Automate data flows to improve customer experiences
HFS Research partnered with IBM to conduct an interview-led study of 20 large enterprises and over 600 enterprise leaders to assess the future of automation.
Participants included global and super-regional firms such as Bacardi, Ericsson, Nestle, Southwest, Spotify, and UniCredit. This customer point of view (POV) report highlights their responses to the pandemic and the evolution of their automation program priorities.