The impact of mobile technology on the Public Sector The Future of Field Operations: A Look at the Public Sector through 2025 provides unique data collected from 146 decision-makers on the current state of technology usage in the public sector. It also examines challenges facing first responders and future trends that will have an impact on public sector agencies over the next five years. Today, nearly nine out of ten public sector agencies say increased expectations from citizens are driving the need for more efficient field operations. That number is particularly interesting when you consider that 72% of the agencies surveyed are concerned they aren’t investing in new mobile technology quickly enough. Most agencies expect to adapt quickly, with many looking to upgrade their agencies within the next few years.
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