Welcome to this Gorilla Guide To…® Achieving IT Asset Management Success. ITAM is about knowing what you’ve got, where it is, who’s using it and how much it costs. If you want a digital business to succeed, you need to know the software, hardware, and cloud infrastructure running it.
To some, ITAM is something less than an urgent need in their organization. This is a dangerous—even potentially fatal—attitude to take. How do you manage capital and operational costs if you don’t know what you have? How do you secure your organization if you aren’t sure what assets are where? How do you know if you’re out of compliance? Are you willing to wait for a government official or big-name vendor to tell you? That could be a costly conversation, if it comes attached to a massive fine.
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