Introduction

Over the past year, our lives have been upended, presenting both challenges and opportunities. We’ve learned to cope with intense work schedules dictated by marathon video meetings and inviting our colleagues and customers into our most personal spaces. The global shift to remote work has transformed the way we live and operate, causing long-lasting implications for the future. 

The question is, what does this mean for businesses now? 

Our last research study, conducted in May 2020, predicted we “would never go back to normal”. A year later, this prediction is a certainty. Our new report looks at the effects of the past 14 months on the next year and beyond, from an economic, professional and cultural perspective. 


 

















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