The ROI of Digital Frontline Communication

Executive Summary

Nudge is a digital communications application and a more modern way to communicate with the deskless or distributed workforce. Nudge enables effective, consistent two-way communication between headquarters (HQ) and frontline workers.

Nudge commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Nudge. 1 The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Nudge on their organizations.

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