INTRODUCTION: DIGITAL TRANSFORMATION AND THE EVOLUTION TO THE CLOUD
ZK Research defines the term “digital transformation” as the application of new technologies to create new business services and processes by leveraging the convergence of people, processes and networked things. In contrast, digital innovation involves companies transforming business operations to generate more revenue, reduce costs and achieve unprecedented levels of efficiency in order to gain a sustainable competitive advantage in their markets. Cloud, mobility and the Internet of Things (IoT) are key enablers of digital transformation today.
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