Executive Summary


Pantheon provides a centralized website operations platform that helps its customers efficiently manage all of their Drupal and WordPress websites and improve website performance and security. Pantheon commissioned Forrester Consulting to conduct a Total Economic Impactâ„¢ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying their WebOps Platform. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of WebOps on their organizations. 
To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed four customers with years of experience using the WebOps Platform (see the solution overview section at the end of this study). The platform enabled companies to rapidly scale the number of managed websites in a highly cost-effective and secure way. This can apply to external customers in the case of a digital agency or for internal users in the case of a company managing its own websites.

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