UX 360: Demonstrating digital success

Introduction

The continued backdrop of the pandemic has meant that many common human behaviors have altered in a fundamental way, thereby accelerating and transforming the role of digital experiences in our lives.
We do things differently now. We work differently, we socialize differently, we shop differently, we experience the world as if it were 'digital first'. And even if this is just a temporary state, many of us will not go back to the old ways.

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