What Call Flows Should You Automate?

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What Call Flows Should You Automate?

Uncovering which call flows are ripe for automation shouldn’t be an intimidating exercise - as this is the first step

on your journey to improving the customer experience while reducing call center costs. Use this guide to collect key information to help you evaluate which call flows are best served by Replicant Voice. You’ll be up and running

in no time, but first, let’s talk about identifying the best use-cases and call flows.