While many of us see a return to the new "future" marketplace, colleagues, family, and friends in other
geographies may be experiencing the COVID-19 pandemic for the first time, or are faced with a new
wave of the pandemic. COVID-19 effects continue to occupy center stage while some organizations
phase in a gradual return to the office citing national health guidance and employee sentiment
analysis. It's the dawning of a new era with insights bringing closer previously unpaired mainstream
topics such as digital resiliency and diversity and inclusion — the result being a more balanced and
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